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All AEROEL products are covered by a 36 month warranty, starting from the date on which the equipment actually leaves our facilities. This warranty also covers any AEROEL-designed software installed inside the AEROEL device, which is necessary for its operation.

Any software produced by AEROEL for installation on devices that are manufactured by others (e.g. Personal Computers), even if supplied by AEROEL, are LICENSED FOR USE only and are guaranteed for a period of 90 days from installation thereof, and however not over 180 days from the date of delivery to the customer.

Any instrument, component, interface or parts in general sold, but not manufactured by AEROEL (e.g. Personal Computers, Interfaces, Printers and other peripherals, etc.) will be covered by 12 months warranty, starting from the delivery date.


During the guarantee period AEROEL will replace or repair, free of charge, any defective part or component, as well as other parts or components that do not conform to performance specifications. These operations will be carried out at our main plant or at any branch of ours; shipping and packaging costs are charged to the CUSTOMER. Whenever the dimensions or the type of instrument are such that it cannot be easily shipped, AEROEL will dispatch spare parts and service personnel to the buyer's facilities at its own expense. The CUSTOMER will cover the shipping cost of the material and the travelling and accommodation costs of the personnel. The CUSTOMER will leave the defective unit at our disposal for all the time required for the repair.


This warranty shall automatically become void if the product has been tampered with, modified and/or repaired by the customer or other person without the prior written authorization of AEROEL.
Tampering and modification also means the installation of software, modification or upgrading of operating systems, use of boards and/or peripherals and/or other interfaces on equipment produced by other manufacturers and sold by AEROEL (e.g. Personal Computers) when not explicitly authorized by AEROEL in writing.


Excluded from this warranty is any damage caused to the product by carelessness, incorrect or improper use, inadequate installation, electrical power supply that does not conform to the specifications, force majeure and, in any case, events of an extraordinary nature that lie beyond the normal use thereof.

AEROEL excludes, for any reason, compensation for any damage, direct or indirect, of any nature, to individuals or property as a result of the use or suspension of use of our equipment or software.

Logo UeLogo MinisteroFriuli venezia GiluliaFonfo SviluppoProgetto cofinanziato con il Fondo Europeo di Sviluppo Regionale del Programma Operativo Regionale del Friuli Venezia Giulia Obiettivo "Competitività Regionale e Occupazione" programmazione 2007/2013